Notes · Oct 15, 2026 · 3 min read

Six signs your site is costing you customers.

The quiet problems that push people to the next shop on the map.

Six signs a site is costing you customers: it looks broken on a phone, the number is hard to find, it loads slowly, the prices or hours are wrong, it has not changed in years, or you yourself are afraid to touch it.

Each one is quiet. Nobody emails to say your hours were wrong; they just call the next shop on the map.

All six are fixable in one build. Text us and we will tell you straight which ones your site has, and what it costs to fix them. The look costs nothing.

Run this audit in ten minutes

Open your site on your phone over cellular, not wifi. Time the load. Look for the phone number without scrolling. Check the hours against the door.

Then ask the harder question: when did this site last change? If the newest photo is from three summers ago, customers can tell.

Why owners stop seeing it

You have looked at your own site hundreds of times, so your brain fills in the broken parts. New customers see every one of them fresh.

This is why the audit has to be done like a stranger: phone in hand, cellular on, three seconds to decide.

Fixing it without starting over

Some of the six are one-text fixes: the hours, the number, the old copyright year. Others, like a broken mobile layout, mean a rebuild.

Text us the link. We will tell you which category your site falls in, honestly, even when the answer is that you do not need us yet.

Quick answers.

How do I check my site speed?

PageSpeed Insights is free. Under 3 seconds on mobile is the target.

Is a stale site really costing me?

Yes. Customers read an unmaintained site as a struggling business.

Can you fix just one thing?

Sometimes. Text us what is wrong and we will tell you if it is a patch or a rebuild.

How much is a rebuild?

$2,000 flat, and you see the whole thing before you pay.

Related notes.

Keep reading:

How much does a website cost? Web design for local business What makes a website feel professional More about Web design & build

Step one is a text.

Serving Detroit and all of Metro Detroit. Send us a note about your business.

(313) 241-4279